Monday, 31 August 2009

20% Off Archipelago Candles

20% off all Archipelago Candles at:

www.fragranceheaven.co.uk

Fragrance Heaven introduce Archipelago Botanicals, designed specifically for the candle connoisseur.

Sophisticated gourmet blends that will add that extra elegant touch to any home or setting. Made in California, USA, Archipelago offer a range of glorious scents.

Archipelago Botanicals Candles have an average burn time of 90 hours.

Hand poured from a special soy wax blend these candles burn longer and cleaner than regular candles.

A great opportunity to treat yourself, a friend, or buy as a special gift.

Saturday, 29 August 2009

20% Off Archipelago Destinations Range

From Monday 31st August -

Get 20% off all Archipelago Destinations Range.

This is a great opportunity to try out this superb range of quality candles from the USA. These are some of the best scented candles on the market... give them a try... you won't be disappointed.

Saturday, 15 August 2009

Stock Taking this week

We are doing our annual stock take this week ad that means that there may be some special offers afterwards as we clear the shelves to make way for the new stock in the build up to Christmas.

CHRISTMAS! Yes! Now is the latest really that we can do our Christmas plans if we are to be ready in time for the build up starting in early December.

Watch out for new products in a month or two!

Scented Candles and Home Fragrances, Lily Flame, Esteban, Archipelago, Shearer

Friday, 7 August 2009

Product dimensions added

Product weight, height and width added at the request of a customer.

http://www.fragranceheaven.co.uk

So, if you want something changed or added to our web site please... just ask!

Tuesday, 4 August 2009

New Web Site - NOW LIVE!

Finally, after weeks of hard work, the new web site is finally live.

Please take a look at:

http://www.fragranceheaven.co.uk/

This is a huge step forward for us as it puts the web site on a new, up to date, technical platform that will allow us to be much more responsive to customer requirements and will allow us to introduce more offers in a more timely fashion.

Additional benefits include:

  • Previous orders - you will now be able to look at your previous orders allowing you to keep track of existing orders and also easily reorder product you have previously bought.

  • Coupons - we will be able to issue coupons that give discounts and special offers when redeemed

  • Club membership - the platform will allow us to offer club membership giving discounts and offers for members. This will be introduced early next year or even before.

    We have already implemented this for existing customers giving them a 10% discount for the rest of August!

  • More shipping options - until now there have been no shipping options available when you ordered. Now, you will have the choice of DHL Nextday, DHL 72hrs or Royal Mail. More options may be introduced over the next few months.

    This feature is one that was specifically requested by customers as often there is a deadline for delivery for presents.

  • Better eNewsletter Management - until now registration to our newsletter was automatic when purchasing from us and unsubscribing was only possibly by contacting us by email when we unsubscribed manually. Now, subscription and unsubscription is easily achieved yourself though the web site when logged in or via an unsubscribe link on our eNewsletters. You can opt in and out as you wish.

    I would just like to say that we deliberately do not send out many eNewsletters as we personally find too many email communications annoying so we try to only send them only when we have something we feel you will want to know. One a month is the very most we would expect to send but normally less than that. Until now it has been only 2-4 times a year. Now we have an easy eNewsletter system in place we will probably send more than that but if it becomes annoying please, let us know rather than just unsubscribing. We very much listen and if it annoying we will change what we do rather than have you leave the list!

  • Product ratings and reviews - you can now leave your thoughts on the products and our service. Just leave a comment and rating at the bottom of the product page. You can easily get to the product page by logging in, reviewing your order where the products are links. Click on the product name and you will go to the page for that product where you can leave your thoughts.

    All your ideas, both complementary or otherwise, are very welcome if you think it will be useful to others. It is also useful to us and if we see a certain product is not living up to your standards then we will drop it and try to source a better alternative.

  • Change your account details - you can now change all of your own account details including your username and password. This was only possible for a part of your details before so that will allow you to change email address and other account details.

  • Easier search - the search box on the site now searches the whole site instead of just specific fields so just type what you are looking for and see what comes up!

  • Multi-country and Multi-currency - Eventually, possibly later this year, we will introduce foreign sales. The new platform allows us to do this but we have to first put in place shipping methods that are affordable, so what out for this later this year.

  • Stores unused shopping cart - if you put something in your shopping cart but don't checkout before leaving the site then when you return to the site the shopping cart will still be there waiting for you to checkout. So feel free to window shop by putting items into your cart over the course of several visits.

So there you are. Please take a look, order and enjoy the new, more streamlined order process.